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Living room of Royale Suite in the Luxe Manor Hotel
A stay by design
By Ma Ruizhi
Published: Aug 21 2010 11:02
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The Aries Lee sculpture at the lobby of the Mira Hotel exemplifies what makes design hotels unique and alluring.

"Design hotels are created to provide guests with a more personal experience for the duration of their stay," said Olivia Toth, director of communications at the Mira Hotel, one of Hong Kong's newest establishments.

"Big hotel chains have always offered a standardised experience, but in a design hotel you are given uniqueness."

Thanks to a $65 million refit, even the walls of the Mira Hotel's lobby have been personally designed by celebrity designer Colin Cowie, and sculptures await guests on every floor of the building.

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      Design hotels are a relatively recent phenomenon across the globe and it is no surprise that Hong Kong, a city known for keeping up with international tastes and trends, has attracted several of its own.

      "It's the services offered to guests, that make design hotels what they are," said Toth. "We have a concierge, the front desk staff and then we have a 'guest relations' team."

      This team, dressed more casually than their concierge counterparts so as to encourage approachability, aim to help guests make the hotel their home. They bring the guests to their rooms, discuss their needs and introduce all the amenities of the hotel to new arrivals, allowing customers to truly make the hotel their own.

      All this extra attention comes at a cost. Design hotels are aimed at young professionals with money to spend and people to impress, on either business or leisure trips. One night's stay at the Mira for instance can cost more than HK$38,000.

      But what makes such establishments truly interesting is the location of some of the most recent arrivals like the W Hotel, the Luxe Manor and the Mira. None are based in Central, or indeed on Hong Kong Island at all. Instead, the newest arrivals are enticing Hong Kong's high-paying guests to Tsim Sha Tsui (TST).

      Ask Hong Kong residents to perform a word association game and most of them would be more likely to link TST with "tatty" or "cheap" rather than "luxury hotels".

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